Privacy policy
Sample document — replace with your own legal text before going live. Last updated: 2 July 2026.
1. Overview
This Privacy Policy explains how Gastrotaxi collects, uses and protects your personal data when you use our website, apps and delivery Services.
2. Information We Collect
We collect information you provide directly (name, email, phone, delivery address, order history) and information collected automatically (device data, approximate location for finding nearby restaurants, and cookies for session and preferences).
3. How We Use Your Data
We use your data to process and deliver orders, provide customer support, send order updates and (with consent) promotional messages, prevent fraud, and improve our Services.
4. Sharing
We share necessary order details with the relevant restaurant and delivery partner to fulfil your order, and with payment processors to complete transactions. We do not sell your personal data.
5. Location Data
Location is used to show restaurants that deliver to you and to calculate delivery distance. You may disable location and enter an address manually.
6. Cookies
We use essential cookies for core functionality and, where permitted, analytics cookies to understand usage. You can control non-essential cookies in your browser.
7. Data Retention & Security
We retain order data as required for accounting and legal purposes and apply reasonable technical and organisational measures to protect it.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data by contacting us.
9. Contact
For privacy requests, contact us via the Contact page on this website.